ОТВЕТЫ НА ТЕСТЫ БЕСПЛАТНО
ТЕСТ : ДЕЛОВОЙ АНГЛИЙСКИЙ
|ДАНЫ ОТВЕТЫ НА 5 К ТЕСТУ "ДЕЛОВОЙ АНГЛИЙСКИЙ" : 4 части 50 / 60 / 60 / 62 ВОПРОСОВ|
Часть1 (50 вопросов)
(Специфика разработки турпакетов, маршрутов в туризме)
1 Name the first step in the tour development procedure:
negotiations with suppliers, calculations and promotion
a tour starts with calculation and promotion
the tourists are asked to leave the place of destination
a tour begins with an idea
2 The negotiations about the system of discounts help to find out who will …
speak about different destinations
promote the tour and pay for it
give the best prices and how much they will be
give the discounts and how much the discounts will be
3 The major problems discussed during the stage of negotiations are …
tickets to the exhibitions
the type of accommodation, the meals provided, the length of stay and the cost of the tour in general
prices for tickets to the museums
4 The tour planner maintains good relationships with suppliers in order to…
fill in the tour package with all its components
be able to travel well
communicate with a lot of people
fill in the tour package with insurance
5 The tour operator arranges:
transportation, hotel accommodations, and other services
selling of the tour
talking over the telephone
6 What’s the distinction between a tour operator and the travel agent?
they sell tours to each other
a tour operator or wholesaler sells tours at the retail level and a travel agent sells tours at the wholesale level
a tour operator sells tours at the wholesale level and a travel agent sells tours at the retail level
the distinction between a tour operator and travel agent is great
7 What is the difference in functioning between retail travel agents and tour operators?
retail travel agents sell packages through tour operators
the tour operator never sells packages through retail travel agents
retail travel agents always sell packages through wholesalers
the tour operator sells packages through retail travel agents
8 What do travel agents provide for tourists in general?
the validity dates and other necessary information
the costs of the tour
all the necessary information on the itinerary and amenities of the tour
9 How do the tour operators benefit from bulk buying?
they get better itineraries
they get profits
they get reduction
they buy overseas cruises
10 The tour operators use the ABC guide in Great Britain as it informs them…
on international telephone, telex and times
only on overseas touring holidays
on skiing resorts
11 What is confirmed for the traveller?
Accommodation at a restaurant or apartment
Accommodation at home, villa or apartment
Accommodation at a villa or in a big town
Accommodation at a hotel, villa or apartment
12 What is arranged for the traveller?
arrivals at the airport
visiting unique places
only accommodation in an apartment
flight reservations, transport between airport and hotel
13 Spain is one of the most exciting tourist destinations of the world because…
here visitors find unique places to which they will always want to return.
it has excellent damp and cold climate
it has truly northern unbelievable landscapes.
it has wonderful Chinese cuisine.
14 What is central to Madrid life?
art and culture
its wonderful cuisine
the Prado museum
15 The most interesting sightseeing cities of Spain are …
Andorra and Lansarotte
Costa Bravo, Benidorm
Dali and Picasso
Barselona, Valencia, Seville, Granada
16 Ibiza's capital, Ciudad de Ibiza, was founded by the Carthaginians…
100 years ago
2,500 years ago
1000 years ago
17 Every regional tourism office promotes its area through …
travel agents only
travel and trade shows, familiarization tours, TV, radio, newspaper
universities and colleges
18 Regional offices can provide the international traveller with …
radio and TV announcements
good mobile phones
an array of opportunities
19 Cooperation among normally competitive businesses is necessary …
to advertise the city area
to undertake small tourism businesses
to share experiences
to bring tourists to the area
20 The importance of regional advertising provides …
a few attractions in an area.
an enhanced image of an area
successes and failures of the tour
an opportunity to earn more money
21 Red Square was known as "fire" until …
the middle of the 17th century
the beginning of the 17th century
the middle of the 18th century
the end of the 17th century
22 Red Square was known as "fire" because the place had been once destroyed …
by the Poles
23 Moscow is so famous because …
it has more than 10,000 avenues, streets, squares and lanes
its population is over nine million residents
it is a beautiful historical place
many of its buildings were erected by the well-known architect Matvei Kazakov
24 Moscow developed according to …
its radial thoroughfares
a complex tangle of old streets
many interesting ancient monuments.
a historically formed pattern
25 Moscow was built on …
on seven hills
on seven mountains
on seventeen hills
on seventy hills
26 What is most of the advertising oriented towards?
towards large tourist-generating regions.
towards small tourist-generating regions.
towards interesting tourist regions
towards big profits
27 What is the plural of medium?
28 When we start speaking about advertising radio is unique because it can reach people …
flying their planes
driving their cabs
driving their cars
doing their puzzles
29 Base cost per participant provides …
the most vital step in tour production
a markup sufficient to cover all promotional costs
a fair profit to establish a selling price.
specific-use negotiations with suppliers
30 The tour operator can significantly lower the cost of the tour if …
the traveler is responsible for paying for each meal separately
it is an individual tour
the financial success is measured
the tour costing can be accomplished
31 The advantages include …
a very expensive tour
a lot of paperwork
a lack of choice
a less expensive tour
32 What will the travelers need?
to budget for nothing
nobody will pay for any meal
meals won’t be paid for
to budget for and pay for each meal.
33 What about the cost of meals during the travel?
meals are a very cheap portion of the trip
meals are never provided during the trip
meals are rather cheap during the trip
meals are a very costly portion of the trip
34 Costly meals lead to …
dissatisfaction among the travelers
satisfaction among the travelers
the limited choice from the menu
the unlimited choice from the menu
35 When meals are included … what portion of the total tour cost they represent.
the traveler will know exactly
the traveler agent does not know
only the tour operator knows
the traveler will not know
36 Many people like to pay …
other costs during the trip
three prices during the travel
a lot of prices
37 The level of hotel quality affects …
the price of the tour
the cost of the meals during the tour
the cost of the visits to the museums
the price of the sightseeing tour
38 An economy tour usually books or provides …
less expensive hotels
very expensive hotels
luxury hotels in large cities
cheap one-star hotels
39 Deluxe tours are usually booked with …
the local motels
the most luxurious restaurants
the finest motels
the worst motels
40 Deluxe tours spend more time …
at the seaside of the Mediterranean sea
at a well-known museum
at a principal destination
in the best shops of the destination
41 Tourists spend a lot of time in one place during deluxe tours because a good tour is intended to be …
42 What is not a hallmark of a deluxe tour?
driving long distances every day
driving short distances every two days
driving a car every two days
43 What provides an outline of the atmosphere of the community?
studies of the social, political, and economic environment of Russia
studies of the social, political, and economic environment of the community or business
studies of the social, political, and economic environment of another region
studies of the business environment of the community
44 The two basic types of forecasting techniques are …
qualitative and quantitative
fluent and accurate
quantitative and resourceful
qualitative and advantageous
45 What attracts tourists in any destination?
a unique atmosphere, history and natural scenery
business atmosphere, no history and dull natural scenery
the absence of natural scenery
a the lack of unique atmosphere
46 Holiday resorts usually attract tourists because of their …
secluded beaches, or their golf courses
museums, art galleries and wonderful shops
sunny beaches and their snow-covered ski-slopes
snow-covered mountain tops
47 The purpose of the independent tour is to enable travelers …
to obtain guaranteed rates
to get higher education
to obtain all the benefits of volume discounts and prearranged, guaranteed rates
to obtain visas
48 A hosted tour provides …
an independent tour and budgetary constraints
an independent or adventurous tour
scheduling opportunities for the traveler and a host
49 The host is a representative of …
the travel company t
the general manager
the neighbouring kingdom
the tour or a ground operator
50 The difference between the two types of tours: a hosted tour and an independent tour lies in … of tours and services at the destination.
Часть 2 (60 вопросов)
(Основы деловой переписки на английском языке)
1 Before you begin writing a letter it is important to think about _______:
the person who you are writing to
The person involved in the matter
The problem concerning the matter
The man responsible for writing letters
2 If the wrong style is used, the letter will look _________:
impolite, silly or odd
3 No use of short forms is characteristic of:
Short e-mail letters
4 Narrative or descriptive letters are written when you may need to:
Telephone about your departure
Inform about your arrival
5 Where should you write the name and address of the person to whom you are writing?
near the salutation
under the salutation
above the salutation
Below the salutation
6 What will encourage a speedy reply?
the reference number found in the advertisement
The words of love
The number in the book
The headline in the paper
7 How many questions can you ask during the fact-finding stage?
8 When you speak to the customer, you should:
talk your feelings through
move on to investigating more details
enable him to gain control of his emotions
choose your words and tone of voice with care
9 What is included in the formal letter?
your address and the date
the company's address
The date of receiving a letter
The hotel’s address
10 When a letter does not contain only facts it’s:
An informal letter
A non-personal letter
A formal letter
11 Writing transactional letters requires a:
12 Sometimes it is good to end your letter with _________:
an action sentence
A farewell word
Your friend’s address
13 What should you always keep a copy of?
All letters from a criminal
All personal letters
All love letters
all business letters
14 Claims and complaints very often reflect:
differences of opinions or lengthy battles over matters of significant importance
Differences in the approaches to the matter
New ideas and opinions
15 If you see that your employees can solve the complaint you should:
have all the facts
ask them to do it
keep your questions to a minimum
save most of your comments
16 How should you end a semi-formal letter showing respect for the recipient?
Sincerely yours, Anna
See you at the office, Anna
Love/ Regards/ Best Wishes/ Yours, Anna
Faithfully yours, Anna
17 Non-colloquial English is characteristic for ________:
Faxes and telexes
18 To start a letter you should write down briefly the points you wish to make and put them in a:
19 What’s the best way to end the letter?
To send it by e-mail
To read the letter
to use one of the stereotype expressions
To write the address
20 What saves words in addressing the message for many companies?
An e-mail address
a short telegraphic address or a telex number
An IP address
A home address
21 The preparation and writing a report or a business letter falls into:
22 A tourism manager with high levels of assertiveness and cooperation resolves a complaint by:
talking about it with all the members of the staff
effective talks with the customers
collaborating with others
orders to stop the matter
23 Which outcome of a conflict resolves the conflict for the long term?
a win-lose outcome
a lose-lose outcome
a win-win outcome
neither of them
24 When is the name of the recipient included in the address?
When his name is unknown
When his name is under control
When his name is known
When his name is abbreviated
25 The recipient's address is not included in the letter _________:
In semi-formal and informal letters
In special letters
In formal letters
In company’s addresses
26 What should you write if you have met the person or have spoken to him over the telephone?
«Dear Mr. White»
27 If you are not sure of the sex, do not write Dear Sir or Madam, but still write:
Dear Madam Hilary
28 What should you close it with if you address your letter with «Dear Mr. Jones»?
Your dear friend
29 All electronic messages have a tendency towards being:
30 What are the two categories letters are divided into:
formal and informal
letters accepting or refusing an invitation
letters asking for or giving information
letters giving or asking for directions
31 Personal, short, zappy style is habitual for:
32 Pronouns are often omitted in:
Formal e-mail letters
33 If a woman has signed a letter not giving her title, you assume the title as Miss or use the expression Ms which is equivalent of:
Mrs. or Miss
34 Where can the date be written?
on the right-hand side of the paper below your own address, or on the left-hand side immediately below the reference
on the left-hand side of the paper above your address
After the end of the first sentence
on the right-hand side of the paperbelow the salutation
35 What should the date give?
The day of the last meeting
the day of the month, the month, and then the year
The day of your meeting with your friend
The day of your birthday
36 While handling the complaint the manager should:
get the feelings
establish a non-threatening tone for the meeting
choose the way you speak to them
keep the discussion about the conflict under control
37 After setting the tone he should focus on:
seeing all members of the staff
discovering the customer’s feeling
allowing the customers to talk out their feelings
defusing the complaint
38 In a semi-formal letter showing respect for the recipient with whom you are on friendly terms, you should begin the letter with:
Dear Mr/Mrs Smith
Darling Mrs. Smith
39 For what letters is frequent use of Passive Voice habitual?
40 The reason for the complaint is stated in the:
41 Why should we never enclose any original certificates or diplomas?
they can easily go astray
They can be easily replaced
They can be omitted
They can be found
42 Which messages contain special abbreviations that are constantly used and quite understandable?
Faxes as well as telegrams
43 Business correspondence can:
indicate a course of action.
help someone write letters, memos, telexes and faxes
inform and provide background information
44 Honesty and hard negotiating lead to:
Negotiating with the other party
Creative solutions that can meet the needs of everyone concerned
Talks with the company staff
Creative talks on TV
45 Personal style is characteristic for ________:
Formal faxes and telexes
Telegrams and reports
46 When each paragraph develops one specific topic it’s a:
47 Infrequent use of descriptive adjectives is a good feature of:
48 When you may need to write to a friend describing your summer holidays you must write in:
an informal style
Good business style
A formal style
49 A letter which is asking for further information about a summer camp based on an advertisement is a _________:
50 Which elements may you need to have at the end of every report or a letter?
The recipient’s address
51 A key element in successful complaint management is being:
aware of the feelings held by everyone involved in the conflict.
the first person to speak about good management in the company
innocent and respectful
52 In a lose-lose outcome, no one involved in the conflict:
tries to conceal his feelings
satisfies all or even most of the needs
speaks openly about it
53 In a win-win outcome, the needs of all parties are:
talked over and rejected
satisfied and the conflict is resolved
not satisfied and the conflict is resolved
54 We should end the letter with Yours sincerely, John Smith:
When we know the recipient’s address
When the address is unknown
Saying good-bye to the recipient
When we begin it with Dear Mr Witkins
55 Complex sentence structure is a feature of a:
56 The purpose of a letter of complaint is to:
Describe a situation
Advertise a new film
Inform about your arrival
complain about a specific problem
57 What should you write if you have not met the person or have never spoken to him over the telephone?
58 What should you close your letter with addressing a person with «Dear Sir»:
Good-bye for the present
Love and kisses
59 If you decide that a manager should handle the complaint you should first:
discuss it over the radio
hold negotiating with the manager
inform the manager
arrange a meeting between him and the customer
60 In a win-lose outcome, one party’s needs are:
satisfied while those of the other party are not
always talked over
Часть 3 (60 вопросов)
(Визиты зарубежного партнёра. Контакты. Резюме. Устройство на работу)
1 What does the stage of negotiations mean?
the volition to participate in the process of selling and buying
the wish to get profit
the desire to sell everything
the promotion to a new stage
2 Why is the stage of negotiating between a salesperson or travel agent and a client important?
both parties want to get promotion
both parties want to get profit
both parties want to show sympathy
both parties want to feel satisfied with their deal
3 Does anyone involved in the process of negotiations want to be cheated?
One of the parties does
A successful negotiator does
4 What kind of relationship is more effective during negotiations?
Friendly and respectful
prosperous and cheerful
aggressive and competitive
nice and friendly
5 What should a salesperson or a travel agent believe?
That she or he is over the competition
that his product is good
that his or her product has certain advantages over the competition
that his product is of great value
6 What must customers be sure of?
they are buying a product that is good value and of high quality
they are going to get a lot of profit
they are going to acquire a hotel
they spend their money on something they don’t really need
7 Can customers dealing with tourism spend their money on something they don’t really need?
8 What can a good travel agent persuade anyone to buy?
9 What must a good salesperson in tourism know?
how to sell products
where to get profit
where to show animation performances
how to deal with different kinds of people
10 What must a good salesperson point out?
how his or her product will benefit each individual customer
where to go for money
where to stay to relax
how to get high profits
11 What must he convince his customers in?
your product is the one they want
your product is expensive
your product is cheap
your product is the worst
12 What does a successful stage of negotiations depend on?
good relationship between negotiators
Rivalry between the parties
Good servicing of the company
both the salesperson and the customer asking each other the right sort of questions
13 What do successful travel agents often have?
much attention to the their work
special talents and an outgoing personality
a lot of money
a good knowledge of the service market
14 What does a tourist company usually depend on?
its own travel agents
wholesalers at the big supermarkets
retailers at tour operating companies
the salesmanship of its distributors at the department stores
15 What else does any tourist company need?
To establish a personal relationship with its major clients and potential customers.
To entertain tourists
To ski and skate a lot
To speak foreign languages with its customers
16 Does a travel company deal impersonally with another company?
No, it doesn’t.
Yes, it does.
All the time
17 Whom does a tour operator interested in the accommodation of tourists receive personal visits or telephone calls from?
people representing the hotels
the suppliers of different gambling services
representatives of different tourist attractions
people presenting educational services
18 What is much more expensive in tourism?
keeping travel agents and tour operators "on the road”
doing nothing to get potential partners
doing everything to get potential partners
to spend time unproductively travelling
19 What is more effective in tourism?
servicing overseas customers
phone, fax, or e-mail communication with not so many personal visits
20 What do tourist companies do for communicating with other tour operators?
hold regular tourist exhibitions, fairs and conferences
ask questions about new products and receive training
have no contacts
have the day-to-day contacts
21 What is important in the process of negotiating?
Diplomacy, friendliness and cooperation
bargaining about the conditions
Negotiating about the sales presentation
22 How many phases are there in different types of business negotiations?
four main phases
five main phases
three main phases
two main phases
23 What is the preparation stage?
you work out what you do not want
you work out what priorities you never have
you work out what you want to speak about
you work out what you want and what your main priorities are
24 What is the debating stage?
you say what the final conditions are
you never say what you want
you listen to the customer
you try to find out what the other side or the customer wants
25 What is the purpose of the proposal phase?
you get prepared to trade, offer or concede
you formulate your proposals
you are patient and but do not listen to the other side’s proposals
You suggest things you could trade
26 What is the essence of the bargaining phase?
you indicate what you will actually trade, offer or perhaps concede
you bargain about what you will actually concede
you do not offer anything
you trade what you can
27 What is the major regulator of mutual relations of contractors?
A letter of request
A draft negotiation
A copy of an application letter
28 What is of great value in the process of negotiations?
the appropriate registration of the concluded contract
the appropriate registration of the cover letter
the appropriate registration of the concluded deal
the appropriate registration of the letter of request
29 Why is drawing up a contract a complicated process?
it should establish the law
the contract should provide all essential conditions
it would be nullified in the future
it should manage the process
30 From what time is the contract void?
from the moment of its fulfillment
from the moment of sale
from the moment of happiness
from the moment of request
31 What does the detailed contract with precise wordings provide?
it promotes the execution of the contract
it does not suppose unnecessary conflicts
the consecutive mechanism of its realization
it corresponds to the will of the parties
32 What should the contractors do in order not to have any problems with the law?
it is interesting to know everything
it is necessary to help to make out a contract
it is necessary to charge lawyers
it is important to write a draft contract
33 Which contracts are most frequent in international trade?
contracts of sale, for construction work and lease.
Only contracts for lease
Contracts of international negotiations
Contracts of assigning rooms in the hotels
34 What do contracts of sale include?
large-scale contracts on a compensation basis
35 Why do licence agreements stand apart from all the above contracts?
they deal with scientific-technical knowledge
they deal with licenses, patents and know-how
they do not deal with selling and buying physical goods
they deal with the sale and purchase of ideas
36 What is necessary to do in order to ensure the fulfillment of the above basic contracts successfully and profitably?
a number of auxiliary agreements (contracts) are to be concluded
a lot of money
a number of travel agents
a lot of prosperity
37 Who signs a written contract of sale?
the Buyers and the Sellers.
38 What do the parties do to settle their differences and claims amicably?
they argue a great deal
they do their best to agree
they negotiate a lot
they travel the Globe
39 What happens if they fail to agree?
the deal goes to the state court
the negotiators argue a lot
the travel agents go on strike
the claim is submitted for arbitration
40 Who bears arbitration expenses?
They arte argued upon
They are happily negotiated about
They are usually borne by the looser
They are agreed upon
41 What does a company do in order to place a request for buying goods or services in the tourist industry?
it sells a lot of products
it goes abroad
it fills in special order forms
it never moves around
42 What should you indicate in special order forms?
the sum of money given as a bribe
only terms of payment
only special discounts
the quantity of goods or services, their description, price, terms of payment, date of delivery, discounts
43 What should you do to make certain points clear?
You should telephone your customers
you should write a covering letter and enclose your order form
You shouldn’t talk a lot
You should explain things clearly
44 What does the Seller or the Supplier do when he is ready to fulfill the order?
he sends the Buyer a confirmation letter
he sends the Buyer a contract
he sends the Buyer a cover letter
he sends the Buyer a letter of agreement
45 What does an order of acknowledgement present?
an order copy, or order duplicate, signed by the Seller
an order copy, or order duplicate, signed by the Buyer
an order copy signed by the Travel Agent
an order duplicate, signed by the General Manager
46 What is a duplicate enclosed with?
thanks for order
a cover letter
the changes prices
dates of delivery
47 What does a company do if it is interested in the new product of a company?
it goes to the exhibition
it orders advertising materials by mail
it sells them by post
it looks through the advertising material of the company
48 In what way does the company usually advertise its new product?
It advertises its new product in mass media
It advertises its highest standards
they say it doesn’t even outperform other similar products
it advertises their new product on radio and TV only
49 What is one of the most important factors in the performance of a new product?
the terms of delivery of a product
your trust in that company
It’is guarantee period
your belief in its luck
50 What happens if the Buyer or the Supplier is not ready to fulfill the order?
he helps the company to trust the brand
he buys similar goods from another company
he refuses the order
he never offers to substitute the goods which are not in stock
51 What should you do in order to apply for a job?
you usually have to send curriculum vitae (CV) – in the USA called a resume – and a covering letter
you usually have to send a covering letter
you usually have to send a resume
you usually do not have to send anything
52 What would the applicant like to say when writing a letter of application?
what conditions he or she would like to have
what job and conditions he or she would like to have
what opportunities he or she would like to have
what profit he or she would like to have
53 What facts should a good letter of application contain?
the experience the applicant has
how useful he will be to the company
facts the prospective employer wants to know
what money he got when he worked at another company
54 What would be advisable for the applicant to submit if he has held several positions?
a personal data sheet
our curriculum vitae
full personal details
55 What does the letter serve?
to draw the reader's attention to the candidate's suitability for the vacancy
to draw the reader's attention to the life story of the candidate
to draw the reader's attention to the to the love story of the candidate
to draw the reader's attention to the candidate's attitude to the vacancy
56 What must you do if you are starting your career and have had one or two jobs or none at all?
all the particulars can be included in the letter itself.
all the particulars can be mentioned in the letter of credit
all the particulars can not be included in the letter itself.
all the particulars can be included in the cover letter only
57 What does the contract of employment define?
the responsibilities and notice
the conditions of work only
the holidays allowed
the conditions of work, the working hours, holidays allowed, responsibilities and notice.
58 What else may the contract of employment contain?
a job defect
a job description
a job restriction
a job resolutionscription
59 What additional information must it give on?
expenses and commission where applicable
company pension scheme
60 What is to be given when employment is terminated by either party?
notice in writing and the set period observed
notice in writing
the set period observed
notice about the advertising period
Часть 4 (62 вопроса)
1 What is the right way to answer to the greeting: How do you do?
Glad to see you.
I am fine, thanks.
How do you do?
2 What is the right way to answer to the phrase: Hello! Nice to see you!?
Thank you very much.
How are you?
Hello! Nice to see you too!
3 What is the right way to continue: Let me introduce my friend Frank Black?
It is nice to meet you.
How do you do?
How are you? Glad to see you.
What are you?
4 Continue the phrase: Let me introduce myself:
I am Sir Smith.
I am Smith.
I am doctor Mr. Smith.
I am John Smith.
5 Find the right variant of the sentence: Он представитель американской фирмы.
He is present in the American firm.
He is present at the American firm.
Не is a representative of the American firm.
He is a representative to the American firm.
6 What will you say to greet a person if it’s now 10 a.m.:
7 What would you say to a friend if you hope to meet soon:
See you later!
8 What should you say in response to the words of thanks:
Not at all.
9 What would you say to introduce yourself?
Let me to introduce myself.
1 want introduce.
Let introduce me.
I want me introduce.
10 What preposition would you use in the sentence: May I introduce our Sales Manager ...you?
11 What preposition would you use in the sentence: Не graduated ...the University in 1997?
12 Give the synonym for the word "supplementary information"
13 Find an odd word in the list of words
14 Find an odd word in the list of words
15 Find the proper way of address if the woman is married:
Mrs Porter Jane!
Dear Missis Jane!
16 Find the incorrect pairs of words:
Mr Black and Mr White - Ladies
married - Mrs
single - Miss
Mr - He
17 The improper word combination is:
to be single
to be a widow
to be an accountant
to be married
to be divorced
18 Choose the correct translation: Let me know the date of your arrival:
Сообщите мне о дате вашего прибытия.
Мне сообщили дату вашего прибытия.
Мне разрешено узнать день вашего приезда.
Я дам вам знать дату прибытия.
Мне сообщат о вашем приезде.
19 Choose the meaning of the word "customer":
A client of a bank, firm, etc.
A person working at the Customs Office.
A man who is accustomed to do something.
A person who follows the customs of the country.
20 Choose the synonym for the word to visit
to corne to see
to speak to
21 Which pair of words is not synonymous:
to want - to wish
to start – to finish
to let know - to inform
to go on - to continue
to help - to assist
22 What does the word "signature” mean?
your name written in a certain way
23 Give English equivalent of the phrase: Я интересуюсь этой работой:
I am interest in this work.
I am interesting with this work.
I interesting by this work.
I am interested in this work.
24 Find the correct variant of the sentence: "I am afraid I can't accept your terms".
Я испугался, когда не смог принять ваши условия.
Я побоялся принять ваши условия.
Боюсь, что не смогу принять ваши условия.
Я боялся нарушить соглашение.
Боюсь, что я не отвечаю требованиям.
25 Find an equivalent for the phrase: "to make an appointment".
to agree to meet
to have a rest
to point at something
to become careful
to make somebody look beautiful
26 Find an equivalent for the word "to invite":
to ask somebody to come
to wait for somebody
to ask somebody
27 Find an equivalent for the word "to offer"
28 Find the correct translation of the sentence: "Мне хотелось принять ваше приглашение, но я занят в воскресенье".
I wanted to accept your invitation but I am busy on Sunday.
I can't accept your invitation but I am busy on Sunday.
I would like accept your invitation but I am busy on Sunday.
I wish to accept your invitation but I am busy on Sunday.
I wish I could accept your invitation but I am busy on Sunday.
29 Which pair of words is synonymous:
go on – stop
difficult - easy
30 Which pair of words is antonymous:
Accept - refuse
object - disagree
hard - difficult
31 Read the sentences from the advertisements and say if you see the mistakes in them (pay attention to the way the letters are printed)
We like Sunlight in our kitchens!
The best Nescafe Gold!
Buy toothpaste Colgate total!
Helen Brown (37) - the poet of the year!
Fly by British Airlines!
32 Find the sentence where you see a punctual mistake
Our production - shoes and boots - is not expensive.
Не is an expert, isn't he!
What a boy!
Yes, of course.
We receive letters, cables, faxes every day.
33 Find the sentence where the brackets are not necessary:
John Dlack (45) is the expert of Hall Ltd.
(The sailor) James Clark came to our party.
A. Pushkin (1799-1837) is a great Russian poet.
The Great Patriotic War (1941-1945) was very cruel.
V.I. Lenin (Ulyanov) was born in Simbirsk.
34 In Winter and in Autumn I live in the country.
The depth of the river is 3 m.
East or West - home is best.
Every Sunday he goes to the bank.
He went to Paris with his son.
35 Where is the name of the month abbreviated incorrectly?
Sep. = September
Apr. = April
Dec. = December
Nov. = November
36 Find the mistake in the following abbreviations:
Dr. = Doctor
Dir. = Director
Can. = Chancellor
Col. = Colonel
M.P. = Member of Parliament
37 Find the mistake in the following abbreviations:
Co. = Company
Corp. = Corporation
Inc. = Incorporated
Ltd. = Limited
Dep. = Department
38 Find the mistake in the following abbreviations:
Rd. = Road
Sq. = Square
Av. = Avenue
Bld. = Building
Apt. = Apartment
39 Which pair of words means the same?
building - avenue
apartment - road
flat - apartment
flat – square
street - square
40 Find the date spelt without mistakes:
15th Ма, 2006
15 Mar. 2006
15th March 2006
15th March, 2006
15 March 2006
41 Find the mistake in the ending of the formal letter:
42 Find the mistake in the following:
45, Abbey Rd.
Lancashire (GB) 15
43 If you address a person but do not know the sex you should begin your address like this:
Dear Sir or Madam
44 If the letter is signed instead of you then it is marked:
45 Which words are not synonyms:
latter - first
cable - telegram
reply - answer
enclose - attach
joint - common
46 Find the correct version of the sentence:
The firm provided us information of the goods.
The firm provided us with information on the goods.
The firm provided us information by the goods.
The firm provides us with information on the goods.
The firm is providing us with information about the goods.
47 What is the correct substitute for the underlined word: problems concerning this credit.
48 Find the definition for the word combination: advance payment.
payment made in parts
payment made beforehand
payment made at the beginning of the year
payment made at once
payment made in time
49 What does the word combination "outstanding invoices" mean?
invoices paid in time
invoices which have been already paid
different types of invoices
invoices which haven't been paid yet
50 Give the proper translation of the sentence: "Деньги у меня в кармане".
The money is in my pocket.
In my pocket is the money.
The money are in my pocket.
The money were in my pocket.
The money in my pocket.
51 Find the definition for the word combination: "specified period":
certain agreed time
time for rest
time for action
52 Find the spelling mistake in the following words:
53 Complete the sentence: If the works have been done …
we have results.
we must work harder.
we failed to do the works.
we can't go home.
we can't sleep.
54 Complete the sentence: We pack goods...
to prevent them from dаmage.
to receive them in time,
to check them.
to make them look nice
to count them.
55 Find the definitions for the word "expenses":
money spent on something.
56 Find the translation of the word "replacement".
57 Find the definition for the word "satisfactory".
product of a factory.
connected with satellites.
corresponding somebody's demands.
58 Find the phrase which announces that the quality does not correspond to the example:
The quality could be better.
The quality leaves much to be desired.
The quality is exсellent.
The quality is not up to the samples.
The quality is satisfactory.
59 You are all for receiving excuses and say:
I must accept your apologies.
I am ready to accept your apologies.
I am obliged to accept your apologies.
I wish to accept your apologies.
I would like to accept your apologies.
60 Find the word with the spelling mistake:
61 Which word must be used to make the correct word combination with the word office?
62 Find the word combination which has no sense
СТОИМОСТЬ ГОТОВОЙ РАБОТЫ 1000 рублей
от Ларисы Ивановны