ОТВЕТЫ НА ТЕСТЫ БЕСПЛАТНО

ДАНЫ ОТВЕТЫ НА 5 К ТЕСТУ "ДЕЛОВОЙ АНГЛИЙСКИЙ" : 4 части 50 / 60 / 60 / 62 ВОПРОСОВ ВОПРОСЫ ТЕСТА: Часть1 (50 вопросов) (Специфика разработки турпакетов, маршрутов в туризме) 1 Name the first step in the tour development procedure: negotiations with suppliers, calculations and promotion a tour starts with calculation and promotion the tourists are asked to leave the place of destination a tour begins with an idea 2 The negotiations about the system of discounts help to find out who will … speak about different destinations promote the tour and pay for it give the best prices and how much they will be give the discounts and how much the discounts will be 3 The major problems discussed during the stage of negotiations are … tickets to the exhibitions admission fees the type of accommodation, the meals provided, the length of stay and the cost of the tour in general prices for tickets to the museums 4 The tour planner maintains good relationships with suppliers in order to… fill in the tour package with all its components be able to travel well communicate with a lot of people fill in the tour package with insurance 5 The tour operator arranges: transportation, hotel accommodations, and other services selling of the tour overnight shifts talking over the telephone 6 What’s the distinction between a tour operator and the travel agent? they sell tours to each other a tour operator or wholesaler sells tours at the retail level and a travel agent sells tours at the wholesale level a tour operator sells tours at the wholesale level and a travel agent sells tours at the retail level the distinction between a tour operator and travel agent is great 7 What is the difference in functioning between retail travel agents and tour operators? retail travel agents sell packages through tour operators the tour operator never sells packages through retail travel agents retail travel agents always sell packages through wholesalers the tour operator sells packages through retail travel agents 8 What do travel agents provide for tourists in general? the validity dates and other necessary information prospective travellings the costs of the tour all the necessary information on the itinerary and amenities of the tour 9 How do the tour operators benefit from bulk buying? they get better itineraries they get profits they get reduction they buy overseas cruises 10 The tour operators use the ABC guide in Great Britain as it informs them… on hotels on international telephone, telex and times only on overseas touring holidays on skiing resorts 11 What is confirmed for the traveller? Accommodation at a restaurant or apartment Accommodation at home, villa or apartment Accommodation at a villa or in a big town Accommodation at a hotel, villa or apartment 12 What is arranged for the traveller? arrivals at the airport visiting unique places only accommodation in an apartment flight reservations, transport between airport and hotel 13 Spain is one of the most exciting tourist destinations of the world because… here visitors find unique places to which they will always want to return. it has excellent damp and cold climate it has truly northern unbelievable landscapes. it has wonderful Chinese cuisine. 14 What is central to Madrid life? art and culture its wonderful cuisine the Prado museum flight reservations 15 The most interesting sightseeing cities of Spain are … Andorra and Lansarotte Costa Bravo, Benidorm Dali and Picasso Barselona, Valencia, Seville, Granada 16 Ibiza's capital, Ciudad de Ibiza, was founded by the Carthaginians… 100 years ago 2,500 years ago 1000 years ago years ago 17 Every regional tourism office promotes its area through … travel agents only transportation facilities travel and trade shows, familiarization tours, TV, radio, newspaper universities and colleges 18 Regional offices can provide the international traveller with … radio and TV announcements good mobile phones toll-free numbers an array of opportunities 19 Cooperation among normally competitive businesses is necessary … to advertise the city area to undertake small tourism businesses to share experiences to bring tourists to the area 20 The importance of regional advertising provides … a few attractions in an area. an enhanced image of an area successes and failures of the tour an opportunity to earn more money 21 Red Square was known as "fire" until … the middle of the 17th century the beginning of the 17th century the middle of the 18th century the end of the 17th century 22 Red Square was known as "fire" because the place had been once destroyed … by fire by enemies by the Poles by animals 23 Moscow is so famous because … it has more than 10,000 avenues, streets, squares and lanes its population is over nine million residents it is a beautiful historical place many of its buildings were erected by the well-known architect Matvei Kazakov 24 Moscow developed according to … its radial thoroughfares a complex tangle of old streets many interesting ancient monuments. a historically formed pattern 25 Moscow was built on … on seven hills on seven mountains on seventeen hills on seventy hills 26 What is most of the advertising oriented towards? towards large tourist-generating regions. towards small tourist-generating regions. towards interesting tourist regions towards big profits 27 What is the plural of medium? Media mediana medias mediar 28 When we start speaking about advertising radio is unique because it can reach people … flying their planes driving their cabs driving their cars doing their puzzles 29 Base cost per participant provides … the most vital step in tour production a markup sufficient to cover all promotional costs a fair profit to establish a selling price. specific-use negotiations with suppliers 30 The tour operator can significantly lower the cost of the tour if … the traveler is responsible for paying for each meal separately it is an individual tour the financial success is measured the tour costing can be accomplished 31 The advantages include … a very expensive tour a lot of paperwork a lack of choice a less expensive tour 32 What will the travelers need? to budget for nothing nobody will pay for any meal meals won’t be paid for to budget for and pay for each meal. 33 What about the cost of meals during the travel? meals are a very cheap portion of the trip meals are never provided during the trip meals are rather cheap during the trip meals are a very costly portion of the trip 34 Costly meals lead to … dissatisfaction among the travelers satisfaction among the travelers the limited choice from the menu the unlimited choice from the menu 35 When meals are included … what portion of the total tour cost they represent. the traveler will know exactly the traveler agent does not know only the tour operator knows the traveler will not know 36 Many people like to pay … one price other costs during the trip three prices during the travel a lot of prices 37 The level of hotel quality affects … the price of the tour the cost of the meals during the tour   the cost of the visits to the museums  the price of the sightseeing tour  38  An economy tour usually books or provides … less expensive hotels  very expensive hotels  luxury hotels in large cities  cheap one-star hotels  39  Deluxe tours are usually booked with … the local motels  the most luxurious restaurants  the finest motels  the worst motels  40  Deluxe tours spend more time … at the seaside of the Mediterranean sea  at a well-known museum  at a principal destination  in the best shops of the destination  41  Tourists spend a lot of time in one place during deluxe tours because a good tour is intended to be … relaxing  incentive  businesslike  adventurous  42  What is not a hallmark of a deluxe tour? driving long distances every day  driving short distances every two days  driving a car every two days  deluxe hotels  43  What provides an outline of the atmosphere of the community? studies of the social, political, and economic environment of Russia  studies of the social, political, and economic environment of the community or business studies of the social, political, and economic environment of another region  studies of the business environment of the community  44  The two basic types of forecasting techniques are … qualitative and quantitative  fluent and accurate  quantitative and resourceful  qualitative and advantageous  45  What attracts tourists in any destination? a unique atmosphere, history and natural scenery  business atmosphere, no history and dull natural scenery  the absence of natural scenery  a the lack of unique atmosphere  46  Holiday resorts usually attract tourists because of their … secluded beaches, or their golf courses  museums, art galleries and wonderful shops  sunny beaches and their snow-covered ski-slopes  snow-covered mountain tops  47  The purpose of the independent tour is to enable travelers … to obtain guaranteed rates  to get higher education  to obtain all the benefits of volume discounts and prearranged, guaranteed rates  to obtain visas  48  A hosted tour provides … an independent tour and budgetary constraints  an independent or adventurous tour  budgetary constraints  scheduling opportunities for the traveler and a host  49  The host is a representative of … the travel company t  the general manager  the neighbouring kingdom  the tour or a ground operator  50  The difference between the two types of tours: a hosted tour and an independent tour lies in … of tours and services at the destination. the quality  the access  the availability  the lack    Часть 2  (60 вопросов) (Основы деловой переписки на английском языке) 1 Before you begin writing a letter it is important to think about _______: the person who you are writing to  The person involved in the matter  The problem concerning the matter  The man responsible for writing letters  2  If the wrong style is used, the letter will look _________: impolite, silly or odd  Rather sincere  Very monotonous  Very rude  3  No use of short forms is characteristic of: Informal letters  Formal letters  Short e-mail letters  Telegrams  4  Narrative or descriptive letters are written when you may need to: Describe something  Print something  Telephone about your departure  Inform about your arrival  5  Where should you write the name and address of the person to whom you are writing? near the salutation  under the salutation  above the salutation  Below the salutation  6  What will encourage a speedy reply? the reference number found in the advertisement  The words of love  The number in the book  The headline in the paper  7  How many questions can you ask during the fact-finding stage? A minimum  A hundred  A maximum  Three  8  When you speak to the customer, you should: talk your feelings through  move on to investigating more details  enable him to gain control of his emotions  choose your words and tone of voice with care  9  What is included in the formal letter? your address and the date  the company's address  The date of receiving a letter  The hotel’s address  10  When a letter does not contain only facts it’s: An informal letter  A fax  A non-personal letter  A formal letter  11  Writing transactional letters requires a: Reply  Short paragraph  Salutation  Personal address  12  Sometimes it is good to end your letter with _________: A greeting  an action sentence  A farewell word  Your friend’s address  13  What should you always keep a copy of? All letters from a criminal  All personal letters  All love letters  all business letters  14  Claims and complaints very often reflect: Significant proposals  differences of opinions or lengthy battles over matters of significant importance  Differences in the approaches to the matter  New ideas and opinions  15  If you see that your employees can solve the complaint you should: have all the facts  ask them to do it  keep your questions to a minimum  save most of your comments  16  How should you end a semi-formal letter showing respect for the recipient? Sincerely yours, Anna  See you at the office, Anna  Love/ Regards/ Best Wishes/ Yours, Anna  Faithfully yours, Anna  17  Non-colloquial English is characteristic for ________: memos  Personal letters  Faxes and telexes  formal letters  18  To start a letter you should write down briefly the points you wish to make and put them in a: logical order  disorder  Good order  Conclusion  19  What’s the best way to end the letter? To send it by e-mail  To read the letter  to use one of the stereotype expressions  To write the address  20  What saves words in addressing the message for many companies? An e-mail address  a short telegraphic address or a telex number  An IP address  A home address  21  The preparation and writing a report or a business letter falls into: Two pages  four stages  Five pages  Three pages  22  A tourism manager with high levels of assertiveness and cooperation resolves a complaint by: talking about it with all the members of the staff  effective talks with the customers  collaborating with others  orders to stop the matter  23  Which outcome of a conflict resolves the conflict for the long term? a win-lose outcome  a lose-lose outcome  a win-win outcome  neither of them  24  When is the name of the recipient included in the address? When his name is unknown  When his name is under control  When his name is known  When his name is abbreviated  25  The recipient's address is not included in the letter _________: In semi-formal and informal letters  In special letters  In formal letters  In company’s addresses  26  What should you write if you have met the person or have spoken to him over the telephone? «Dear Sirs»  «Dear Peter»  «Dear Mr. White»  «Dear Sir»  27  If you are not sure of the sex, do not write Dear Sir or Madam, but still write: Dear Peter  Dear Madam Hilary  Faithfully yours  Dear Sir  28  What should you close it with if you address your letter with «Dear Mr. Jones»? «Sincerely yours»  Your dear friend  «Yours dearly»  «Yours faithfully»  29  All electronic messages have a tendency towards being: Redundant  Obvious  clever  non-redundant  30  What are the two categories letters are divided into: formal and informal  letters accepting or refusing an invitation  letters asking for or giving information  letters giving or asking for directions  31  Personal, short, zappy style is habitual for: Rude letters  Kind letters  Formal letters  Informal letters  32  Pronouns are often omitted in: Formal faxes  Formal letters  Informal letters  Formal e-mail letters  33  If a woman has signed a letter not giving her title, you assume the title as Miss or use the expression Ms which is equivalent of: Gentleman  Lady  Mrs. or Miss  Mr.  34  Where can the date be written? on the right-hand side of the paper below your own address, or on the left-hand side immediately below the reference  on the left-hand side of the paper above your address  After the end of the first sentence  on the right-hand side of the paperbelow the salutation  35  What should the date give? The day of the last meeting  the day of the month, the month, and then the year  The day of your meeting with your friend  The day of your birthday  36  While handling the complaint the manager should: get the feelings  establish a non-threatening tone for the meeting  choose the way you speak to them  keep the discussion about the conflict under control  37  After setting the tone he should focus on: seeing all members of the staff  discovering the customer’s feeling  allowing the customers to talk out their feelings  defusing the complaint  38  In a semi-formal letter showing respect for the recipient with whom you are on friendly terms, you should begin the letter with: Dear Mr/Mrs Smith  Darling Mrs. Smith  Darling Mary  Dear Patricia  39  For what letters is frequent use of Passive Voice habitual? Informal letters  Descriptive letters  Personal letters  Formal letters  40  The reason for the complaint is stated in the: Second sentence  Last sentence  Penultimate sentence  first sentence  41  Why should we never enclose any original certificates or diplomas? they can easily go astray  They can be easily replaced  They can be omitted  They can be found  42  Which messages contain special abbreviations that are constantly used and quite understandable? Personal letters  Faxes as well as telegrams  e-mail letters  Formal letters  43  Business correspondence can: indicate a course of action.  help someone write letters, memos, telexes and faxes  inform and provide background information  make recommendations  44  Honesty and hard negotiating lead to: Negotiating with the other party  Creative solutions that can meet the needs of everyone concerned  Talks with the company staff  Creative talks on TV  45  Personal style is characteristic for ________: Formal letters  Formal faxes and telexes  Informal letters  Telegrams and reports  46  When each paragraph develops one specific topic it’s a: Formal letter  Personal letter  Personal fax  Formal telex  47  Infrequent use of descriptive adjectives is a good feature of: Formal letters  Informal letters  Personal letters  Telexes  48  When you may need to write to a friend describing your summer holidays you must write in: an informal style  Abbreviations  Good business style  A formal style  49  A letter which is asking for further information about a summer camp based on an advertisement is a _________: transactional letter  Business letter  Descriptive letter  e-mail letter  50  Which elements may you need to have at the end of every report or a letter? Final proposals  Salutations  The recipient’s address  Appendices  51  A key element in successful complaint management is being: aware of the feelings held by everyone involved in the conflict.  the first person to speak about good management in the company  Innocent  innocent and respectful  52  In a lose-lose outcome, no one involved in the conflict: tries to conceal his feelings  satisfies all or even most of the needs  speaks openly about it  loses it  53  In a win-win outcome, the needs of all parties are: misunderstood  talked over and rejected  satisfied and the conflict is resolved  not satisfied and the conflict is resolved  54  We should end the letter with Yours sincerely, John Smith: When we know the recipient’s address  When the address is unknown  Saying good-bye to the recipient  When we begin it with Dear Mr Witkins  55  Complex sentence structure is a feature of a: Formal letter  Informal letter  Semi-formal letter  Personal letter  56  The purpose of a letter of complaint is to: Describe a situation  Advertise a new film  Inform about your arrival  complain about a specific problem  57  What should you write if you have not met the person or have never spoken to him over the telephone? «Dear Gracie»  «Dear Paul»  «Dear Sir»  Sincerely yours  58  What should you close your letter with addressing a person with «Dear Sir»: «Yours faithfully»  Sincerely yours  Good-bye for the present  Love and kisses  59  If you decide that a manager should handle the complaint you should first: discuss it over the radio  hold negotiating with the manager  inform the manager  arrange a meeting between him and the customer  60  In a win-lose outcome, one party’s needs are: never satisfied  sometimes negotiated  satisfied while those of the other party are not  always talked over    Часть 3  (60 вопросов) (Визиты зарубежного партнёра. Контакты. Резюме. Устройство на работу) 1 What does the stage of negotiations mean? the volition to participate in the process of selling and buying  the wish to get profit  the desire to sell everything  the promotion to a new stage  2  Why is the stage of negotiating between a salesperson or travel agent and a client important? both parties want to get promotion  both parties want to get profit  both parties want to show sympathy  both parties want to feel satisfied with their deal  3  Does anyone involved in the process of negotiations want to be cheated? Everybody does  One of the parties does  Nobody does  A successful negotiator does  4  What kind of relationship is more effective during negotiations? Friendly and respectful  prosperous and cheerful  aggressive and competitive  nice and friendly  5  What should a salesperson or a travel agent believe? That she or he is over the competition  that his product is good  that his or her product has certain advantages over the competition  that his product is of great value  6  What must customers be sure of? they are buying a product that is good value and of high quality  they are going to get a lot of profit  they are going to acquire a hotel  they spend their money on something they don’t really need  7  Can customers dealing with tourism spend their money on something they don’t really need? No  Yes  Never  Of course  8  What can a good travel agent persuade anyone to buy? Anything  Nothing  Everything  something  9  What must a good salesperson in tourism know? how to sell products  where to get profit  where to show animation performances  how to deal with different kinds of people  10  What must a good salesperson point out? how his or her product will benefit each individual customer  where to go for money  where to stay to relax  how to get high profits  11  What must he convince his customers in? your product is the one they want  your product is expensive  your product is cheap  your product is the worst  12  What does a successful stage of negotiations depend on? good relationship between negotiators  Rivalry between the parties  Good servicing of the company  both the salesperson and the customer asking each other the right sort of questions  13  What do successful travel agents often have? much attention to the their work  special talents and an outgoing personality  a lot of money  a good knowledge of the service market  14  What does a tourist company usually depend on? its own travel agents  wholesalers at the big supermarkets  retailers at tour operating companies  the salesmanship of its distributors at the department stores  15  What else does any tourist company need? To establish a personal relationship with its major clients and potential customers.  To entertain tourists  To ski and skate a lot  To speak foreign languages with its customers  16  Does a travel company deal impersonally with another company? No, it doesn’t.  Yes, it does.  All the time  Never  17  Whom does a tour operator interested in the accommodation of tourists receive personal visits or telephone calls from? people representing the hotels  the suppliers of different gambling services  representatives of different tourist attractions  people presenting educational services  18  What is much more expensive in tourism? keeping travel agents and tour operators "on the road”  doing nothing to get potential partners  doing everything to get potential partners  to spend time unproductively travelling  19  What is more effective in tourism? a discussion  servicing overseas customers  phone, fax, or e-mail communication with not so many personal visits  Telephone booking  20  What do tourist companies do for communicating with other tour operators? hold regular tourist exhibitions, fairs and conferences  ask questions about new products and receive training  have no contacts  have the day-to-day contacts  21  What is important in the process of negotiating? Diplomacy, friendliness and cooperation  additional persuasion  bargaining about the conditions  Negotiating about the sales presentation  22  How many phases are there in different types of business negotiations? four main phases  five main phases  three main phases  two main phases  23  What is the preparation stage? you work out what you do not want  you work out what priorities you never have  you work out what you want to speak about  you work out what you want and what your main priorities are  24  What is the debating stage? you say what the final conditions are  you never say what you want  you listen to the customer  you try to find out what the other side or the customer wants  25  What is the purpose of the proposal phase? you get prepared to trade, offer or concede  you formulate your proposals  you are patient and but do not listen to the other side’s proposals  You suggest things you could trade  26  What is the essence of the bargaining phase? you indicate what you will actually trade, offer or perhaps concede  you bargain about what you will actually concede  you do not offer anything  you trade what you can  27  What is the major regulator of mutual relations of contractors? A contract  A letter of request  A draft negotiation  A copy of an application letter  28  What is of great value in the process of negotiations? the appropriate registration of the concluded contract  the appropriate registration of the cover letter  the appropriate registration of the concluded deal  the appropriate registration of the letter of request  29  Why is drawing up a contract a complicated process? it should establish the law  the contract should provide all essential conditions  it would be nullified in the future  it should manage the process  30  From what time is the contract void? from the moment of its fulfillment  from the moment of sale  from the moment of happiness  from the moment of request  31  What does the detailed contract with precise wordings provide? it promotes the execution of the contract  it does not suppose unnecessary conflicts  the consecutive mechanism of its realization  it corresponds to the will of the parties  32  What should the contractors do in order not to have any problems with the law? it is interesting to know everything  it is necessary to help to make out a contract  it is necessary to charge lawyers  it is important to write a draft contract  33  Which contracts are most frequent in international trade? contracts of sale, for construction work and lease.  Only contracts for lease  Contracts of international negotiations  Contracts of assigning rooms in the hotels  34  What do contracts of sale include? turnkey contracts  barter deals  compulsory deals  large-scale contracts on a compensation basis  35  Why do licence agreements stand apart from all the above contracts? they deal with scientific-technical knowledge  they deal with licenses, patents and know-how  they do not deal with selling and buying physical goods  they deal with the sale and purchase of ideas  36  What is necessary to do in order to ensure the fulfillment of the above basic contracts successfully and profitably? a number of auxiliary agreements (contracts) are to be concluded  a lot of money  a number of travel agents  a lot of prosperity  37  Who signs a written contract of sale? the Buyers and the Sellers.  nobody  the Sellers.  the Buyers  38  What do the parties do to settle their differences and claims amicably? they argue a great deal  they do their best to agree  they negotiate a lot  they travel the Globe  39  What happens if they fail to agree? the deal goes to the state court  the negotiators argue a lot  the travel agents go on strike  the claim is submitted for arbitration  40  Who bears arbitration expenses? They arte argued upon  They are happily negotiated about  They are usually borne by the looser  They are agreed upon  41  What does a company do in order to place a request for buying goods or services in the tourist industry? it sells a lot of products  it goes abroad  it fills in special order forms  it never moves around  42  What should you indicate in special order forms? the sum of money given as a bribe  only terms of payment  only special discounts  the quantity of goods or services, their description, price, terms of payment, date of delivery, discounts  43  What should you do to make certain points clear? You should telephone your customers  you should write a covering letter and enclose your order form  You shouldn’t talk a lot  You should explain things clearly  44  What does the Seller or the Supplier do when he is ready to fulfill the order? he sends the Buyer a confirmation letter  he sends the Buyer a contract  he sends the Buyer a cover letter  he sends the Buyer a letter of agreement  45  What does an order of acknowledgement present? an order copy, or order duplicate, signed by the Seller  an order copy, or order duplicate, signed by the Buyer  an order copy signed by the Travel Agent  an order duplicate, signed by the General Manager  46  What is a duplicate enclosed with? thanks for order  a cover letter  the changes prices  dates of delivery  47  What does a company do if it is interested in the new product of a company? it goes to the exhibition  it orders advertising materials by mail  it sells them by post  it looks through the advertising material of the company  48  In what way does the company usually advertise its new product? It advertises its new product in mass media  It advertises its highest standards  they say it doesn’t even outperform other similar products  it advertises their new product on radio and TV only  49  What is one of the most important factors in the performance of a new product? the terms of delivery of a product  your trust in that company  It’is guarantee period  your belief in its luck  50  What happens if the Buyer or the Supplier is not ready to fulfill the order? he helps the company to trust the brand  he buys similar goods from another company  he refuses the order  he never offers to substitute the goods which are not in stock  51  What should you do in order to apply for a job? you usually have to send curriculum vitae (CV) – in the USA called a resume – and a covering letter  you usually have to send a covering letter  you usually have to send a resume  you usually do not have to send anything  52  What would the applicant like to say when writing a letter of application? what conditions he or she would like to have  what job and conditions he or she would like to have  what opportunities he or she would like to have  what profit he or she would like to have  53  What facts should a good letter of application contain? the experience the applicant has  how useful he will be to the company  facts the prospective employer wants to know  what money he got when he worked at another company  54  What would be advisable for the applicant to submit if he has held several positions? references  a personal data sheet  our curriculum vitae  full personal details  55  What does the letter serve? to draw the reader's attention to the candidate's suitability for the vacancy  to draw the reader's attention to the life story of the candidate  to draw the reader's attention to the to the love story of the candidate  to draw the reader's attention to the candidate's attitude to the vacancy  56  What must you do if you are starting your career and have had one or two jobs or none at all? all the particulars can be included in the letter itself.  all the particulars can be mentioned in the letter of credit  all the particulars can not be included in the letter itself.  all the particulars can be included in the cover letter only  57  What does the contract of employment define? the responsibilities and notice  the conditions of work only  the holidays allowed  the conditions of work, the working hours, holidays allowed, responsibilities and notice.  58  What else may the contract of employment contain? a job defect  a job description  a job restriction  a job resolutionscription  59  What additional information must it give on? fringe benefits  bonuses  expenses and commission where applicable  company pension scheme  60  What is to be given when employment is terminated by either party? notice in writing and the set period observed  notice in writing  the set period observed  notice about the advertising period   Часть 4  (62 вопроса) (Телефонные переговоры) 1  What is the right way to answer to the greeting: How do you do? Good morning.  Glad to see you.  I am fine, thanks.  How do you do?  2  What is the right way to answer to the phrase: Hello! Nice to see you!? Good day!  Thank you very much.  How are you?  Hello! Nice to see you too!  3  What is the right way to continue: Let me introduce my friend Frank Black? It is nice to meet you.  How do you do?  How are you? Glad to see you.  What are you?  4  Continue the phrase: Let me introduce myself: I am Sir Smith.  I am Smith.  I am doctor Mr. Smith.  I am John Smith.  5  Find the right variant of the sentence: Он представитель американской фирмы. He is present in the American firm.  He is present at the American firm.  Не is a representative of the American firm.  He is a representative to the American firm.  6  What will you say to greet a person if it’s now 10 a.m.: Good morning!  Good afternoon!  Good evening!  Good night!  7  What would you say to a friend if you hope to meet soon: See you later!  See you!  Good bye!  So long!  8  What should you say in response to the words of thanks: Please.  Good bye!  Not at all.  Go on!  9  What would you say to introduce yourself? Let me to introduce myself.  1 want introduce.  Let introduce me.  I want me introduce.  10  What preposition would you use in the sentence: May I introduce our Sales Manager ...you? with  by  to  for  11  What preposition would you use in the sentence: Не graduated ...the University in 1997? from  to  at  to  12  Give the synonym for the word "supplementary information" detailed  useful  additional  super important  13  Find an odd word in the list of words Career  position  winter…  Job  14  Find an odd word in the list of words visit  certificate  certificate  document  diploma  15  Find the proper way of address if the woman is married: Mrs Porter!  Mrs Porter Jane!  Dear Missis Jane!  Miss Jane!  16  Find the incorrect pairs of words: Mrs-She  Mr Black and Mr White - Ladies  married - Mrs  single - Miss  Mr - He  17  The improper word combination is: to be single  to be a widow  to be an accountant  to be married  to be divorced  18  Choose the correct translation: Let me know the date of your arrival: Сообщите мне о дате вашего прибытия.  Мне сообщили дату вашего прибытия.  Мне разрешено узнать день вашего приезда.  Я дам вам знать дату прибытия.  Мне сообщат о вашем приезде.  19  Choose the meaning of the word "customer": A client of a bank, firm, etc.  A person working at the Customs Office.  A man who is accustomed to do something.  A person who follows the customs of the country.  20  Choose the synonym for the word to visit to corne to see  to run  to apply  to speak to  to travel  21  Which pair of words is not synonymous: to want - to wish  to start – to finish  to let know - to inform  to go on - to continue  to help - to assist  22  What does the word "signature” mean? French dish  a picture  mathematic symbol  your name written in a certain way  23  Give English equivalent of the phrase: Я интересуюсь этой работой: I am interest in this work.  I am interesting with this work.  I interesting by this work.  I am interested in this work.  24  Find the correct variant of the sentence: "I am afraid I can't accept your terms". Я испугался, когда не смог принять ваши условия.  Я побоялся принять ваши условия.  Боюсь, что не смогу принять ваши условия.  Я боялся нарушить соглашение.  Боюсь, что я не отвечаю требованиям.  25  Find an equivalent for the phrase: "to make an appointment". to agree to meet  to have a rest  to point at something  to become careful  to make somebody look beautiful  26  Find an equivalent for the word "to invite": to ask somebody to come  to wait for somebody  to hope  to ask somebody  to bring  27  Find an equivalent for the word "to offer" to suggest  to give  to taste  to take  to present  28  Find the correct translation of the sentence: "Мне хотелось принять ваше приглашение, но я занят в воскресенье". I wanted to accept your invitation but I am busy on Sunday.  I can't accept your invitation but I am busy on Sunday.  I would like accept your invitation but I am busy on Sunday.  I wish to accept your invitation but I am busy on Sunday.  I wish I could accept your invitation but I am busy on Sunday.  29  Which pair of words is synonymous: happy-sad  go on – stop  difficult - easy  answer question  help-assist  30  Which pair of words is antonymous: Accept - refuse  object - disagree  hard - difficult  come-arrive  nice -beautiful  31  Read the sentences from the advertisements and say if you see the mistakes in them (pay attention to the way the letters are printed) We like Sunlight in our kitchens!  The best Nescafe Gold!  Buy toothpaste Colgate total!  Helen Brown (37) - the poet of the year!  Fly by British Airlines!  32  Find the sentence where you see a punctual mistake Our production - shoes and boots - is not expensive.  Не is an expert, isn't he!  What a boy!  Yes, of course.  We receive letters, cables, faxes every day.  33  Find the sentence where the brackets are not necessary: John Dlack (45) is the expert of Hall Ltd.  (The sailor) James Clark came to our party.  A. Pushkin (1799-1837) is a great Russian poet.  The Great Patriotic War (1941-1945) was very cruel.  V.I. Lenin (Ulyanov) was born in Simbirsk.  34  In Winter and in Autumn I live in the country. The depth of the river is 3 m.  East or West - home is best.  Every Sunday he goes to the bank.  He went to Paris with his son.  35  Where is the name of the month abbreviated incorrectly? Sep. = September  Apr. = April  Dec. = December  Nov. = November  36  Find the mistake in the following abbreviations: Dr. = Doctor  Dir. = Director  Can. = Chancellor  Col. = Colonel  M.P. = Member of Parliament  37  Find the mistake in the following abbreviations: Co. = Company  Corp. = Corporation  Inc. = Incorporated  Ltd. = Limited  Dep. = Department  38  Find the mistake in the following abbreviations: Rd. = Road  Sq. = Square  Av. = Avenue  Bld. = Building  Apt. = Apartment  39  Which pair of words means the same? building - avenue  apartment - road  flat - apartment  flat – square  street - square  40  Find the date spelt without mistakes: 15th Ма, 2006  15 Mar. 2006  15th March 2006  15th March, 2006  15 March 2006  41  Find the mistake in the ending of the formal letter: Yours Sincerely  Yours truly  Yours faithfully  Love  Yours  42  Find the mistake in the following: Sigma Ltd.  45, Abbey Rd.  Lancashire (GB) 15  Goodwill R.G.  Sales Manager  43  If you address a person but do not know the sex you should begin your address like this: Dear Sir or Madam  Sir  Madam  Gentleman  Dear  44  If the letter is signed instead of you then it is marked: p.p.  Mgr.  P.S.  Sec.  Enc.  45  Which words are not synonyms: latter - first  cable - telegram  reply - answer  enclose - attach  joint - common  46  Find the correct version of the sentence: The firm provided us information of the goods.  The firm provided us with information on the goods.  The firm provided us information by the goods.  The firm provides us with information on the goods.  The firm is providing us with information about the goods.  47  What is the correct substitute for the underlined word: problems concerning this credit. for  as for  at  with  about  48  Find the definition for the word combination: advance payment. payment made in parts  payment made beforehand  payment made at the beginning of the year  payment made at once  payment made in time  49  What does the word combination "outstanding invoices" mean? profitable invoices  invoices paid in time  invoices which have been already paid  different types of invoices  invoices which haven't been paid yet  50  Give the proper translation of the sentence: "Деньги у меня в кармане". The money is in my pocket.  In my pocket is the money.  The money are in my pocket.  The money were in my pocket.  The money in my pocket.  51  Find the definition for the word combination: "specified period": certain agreed time  convenient time  time for rest  time for action  satisfactory time  52  Find the spelling mistake in the following words: condition  month  execution  case  coments  53  Complete the sentence: If the works have been done … we have results.  we must work harder.  we failed to do the works.  we can't go home.  we can't sleep.  54  Complete the sentence: We pack goods... to prevent them from dаmage.  to receive them in time,  to check them.  to make them look nice  to count them.  55  Find the definitions for the word "expenses": something expensive.  money spent on something.  goods.  food.  something special.  56  Find the translation of the word "replacement". отмена.  отказ.  переделка.  замена.  новое место.  57  Find the definition for the word "satisfactory". product of a factory.  connected with satellites.  progressive.  very bad.  corresponding somebody's demands.  58  Find the phrase which announces that the quality does not correspond to the example: The quality could be better.  The quality leaves much to be desired.  The quality is exсellent.  The quality is not up to the samples.  The quality is satisfactory.  59  You are all for receiving excuses and say: I must accept your apologies.  I am ready to accept your apologies.  I am obliged to accept your apologies.  I wish to accept your apologies.  I would like to accept your apologies.  60  Find the word with the spelling mistake: progect  fax  decision  please  future  61  Which word must be used to make the correct word combination with the word office? order  detail  regard  post  notice  62  Find the word combination which has no sense this us  my letter  our decision  computer technology  your project  СТОИМОСТЬ ГОТОВОЙ РАБОТЫ 1000 рублей

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